Delete your account and associated data.

1. Delete directly in the app

The recommended path is Profile → Account security → Request account deletion. An authenticated request reduces verification time and can be cancelled until it has been processed.

2. Public request

If you cannot access the app, use the form below. To protect the account, knowing the email address alone is not sufficient: support will verify identity before deletion.

3. What is deleted

After verification and any applicable technical period, Mytem deletes the account, sessions, cloud copies, attachments, notifications and personal data no longer required. Records stored only on devices cannot be remotely erased.

4. What may be retained

Data required for tax or legal duties, disputes and refunds, and minimum security or fraud-prevention records may be retained for the necessary period. Backups are overwritten through the rotation cycle and are not used for ordinary purposes.

5. Subscriptions and export

Before deletion, export any data you wish to keep and separately cancel subscriptions in App Store or Google Play settings. Deleting the Mytem account does not itself cancel a store subscription.